20 Jobs in Chicago, IL
Maxonic is Hiring a Senior IT Support Engineer Near Chicago, IL
Job Details
Maxonic maintains a close and long-term relationship with our direct client. In support of their needs, we are looking for a Senior IT Support Engineer.
Job Description:
Job Title: Senior IT Support Engineer
Job Location: Chicago, IL
Work Schedule: Onsite 5 days a week.
Pay rate - $45/hrs- $50/hrs on W2 and $50/hrs -$60/hrs. C2c
Responsibilities:
Qualifications: Must Have
- Experience with Okta, Google Workplace, Microsoft Admincenter, Macbook/Macbook Air troubleshooting, Dell/Lenovo Laptop troubleshooting, macOS, WindowsOS
- Independent worker who is organized, and can track their own work with a minimum supervision
- Good communication skills in writing
- Proactive for communicating blockers, asking questions
- Self starter
Need:
- Candidates who can demonstrate critical thinking skills with thoughtful examples. (someone who reviews support requests as an opportunity to ask questions and understand to escalate appropriately. Not just follow a script and close out tickets)
- Candidates who value customer service and who have proven to be successful in this - Able to articulate frameworks and philosophies they use in regard to customer service with relevant examples.
- Candidates who are more senior in their job responsibilities. (read senior as diverse experiences (rather than length in role) candidates who perhaps have done a mixture of sys. eng roles, project management roles, customer service lead who can translate that diverse experience and apply it to this role)
Responsibilities:
- Ticket handling (access request, remote troubleshooting etc) - responding to users, troubleshooting with users, escalation
- Documentation (updating internal SOP docs)
- Some in-office work (helping inventory organization, deskside support)
About Maxonic:
Since 2002 Maxonic has been at the forefront of connecting candidate strengths to client challenges. Our award winning, dedicated team of recruiting professionals are specialized by technology, are great listeners, and will seek to find a position that meets the long-term career needs of our candidates. We take pride in the over 10,000 candidates that we have placed, and the repeat business that we earn from our satisfied clients.
Interested in Applying?
Please apply with your most current resume. Feel free to contact Pramod Kumar ( / ) for more details.
Job Summary
Full Time
IT Outsourcing & Consulting
$88k-110k (estimate)
04/10/2024
06/09/2024
maxonic.com
CAMPBELL, CA
50 - 100
2002
AJAY NARAIN
$10M - $50M
IT Outsourcing & Consulting
Related Companies
About Maxonic
Maxonic, Inc. is a certified minority-owned technology consulting and staffing firm founded in 2002. We provide technology consulting and staffing services to Fortune 500 companies across the country. We collaborate with clients to design, develop and implement business-driven technology solutions. We have deep domain expertise with multiple big data platforms and have strong partnerships with industry leaders in the space. The founders have over 40 years of experience helping clients and consultants succeed. Our commitment is to provide customers with an honest, personalized, face-to-face, lo ...
ng-term relationship, and provide consultants with ethical, respectful and stress-free care. We believe in the power of building successful careers for everyone. Specialties: Staff Augmentation Professional Services - Big Data Analytics, Mobile Solutions and Cloud Solutions Outsourced Services, Administration and Support Contingent Workforce Services
More
Show Less
The job skills required for Senior IT Support Engineer include Troubleshooting, Customer Service, IT Support, Communication Skills, Project Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Senior IT Support Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Senior IT Support Engineer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Senior IT Support Engineer positions, which can be used as a reference in future career path planning. As a Senior IT Support Engineer, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Senior IT Support Engineer. You can explore the career advancement for a Senior IT Support Engineer below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
